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NOTICE: PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW: Independent Graphics & Print Solutions reserves the right to change the Terms and Conditions at any time and these changes or additions become effective immediately when they become available on igpsweb.com. Independent Graphics & Print Solutions does not assume the obligation to notify you of any changes to the Terms and Conditions. You are responsible for reviewing the Terms and Conditions for any changes and continued use of this site constitutes your consent to these changes. You agree to indemnify and hold Independent Graphics & Print Solutions, its parent and affiliate companies, and their respective officers, harmless from any and all claims, including reasonable attorneys' fees, arising out of your breach of any of these Terms and Conditions or in connection with your use of this site. Independent Graphics & Print Solutions and all of its content are protected by copyright laws of the United States and international treaty provisions. © 2008 Independent Graphics & Print Solutions. All rights reserved. This website, its trademark and associated logos, may not, in part or in whole, be copied, imitated, reproduced, modified, transmitted, translated, distributed, adapted or disassembled in any fashion without expressed written permission of Independent Graphics & Print Solutions. In addition, you agree to abide by all rules and regulations pertaining to on-line decency and appropriate and acceptable content. This means that you agree to the following with regards to any product coming from Independent Graphics & Print Solutions: You will not upload, post or send any content through the Independent Graphics & Print Solutions service containing adult or child pornography, or anything indecent, lewd, or obscene; material that threatens to kidnap or injure anyone, threatens to damage the reputation of anyone or harm their personal property, threatens to accuse anyone of a crime, threatens to announce that a person has violated law/s of the United States, or threatens blackmail; encourages or suggests forcible resistance to any law of the United States, insurrection, or treason; includes fraudulent, libelous or hurtful remarks directed at any other person or business; or infringes upon the intellectual property rights of Independent Graphics & Print Solutions or any other party. Let it also be known that Independent Graphics & Print Solutions does not control, nor certify the legitimacy, accuracy and/or quality of any information or content posted by our customers. Independent Graphics & Print Solutions will not be held liable under any conditions or circumstances for any information, content or material that you may find indecent or offensive. Independent Graphics & Print Solutions provides services and products only for your personal use and you agree to refrain from using such services and products, as well as messages or correspondences for any unauthorized purposes including but not limited to promotional materials, advertising, spam, or any other form of solicitation. You must have a registered account. Protection of passwords and controlling account access is your responsibility. Independent Graphics & Print Solutions will not be held responsible for any password or access problems. Furthermore, all orders, actions, etc., placed through your registered account are your responsibility and not the responsibility of Independent Graphics & Print Solutions. Independent Graphics & Print Solutions reserves the right to remove or refuse any content or information that violates the Terms and Conditions agreement or may otherwise be considered unlawful or objectionable. Out of respect for the employees and guests of Independent Graphics & Print Solutions, we define objectionable as any content that is not child-friendly. We reserve the right to refuse to print any such objectionable content. In the event your order is rejected for objectionable content, we will issue a credit for the full value of your order minus 10% to cover processing fees, OR, upon request, we will issue a promotional code for the full value of your order for use on a future project. If you wish for us to review content prior to placing your order, please contact Customer Service. In addition, you agree that content and or information obtained by Independent Graphics & Print Solutions may be kept and disclosed if Independent Graphics & Print Solutions is required to do so by law, or if Independent Graphics & Print Solutions believes, in good faith, that it is necessary to disclose such content in order to comply with any legal proceeding or processes; uphold or enforce the terms of our services; respond to any claims that the content or information is or may be in violation of the rights of another party; that the content or information may be objectionable or offensive; or that the content/information is necessary to protect the rights or property of the public or Independent Graphics & Print Solutions in any way. SUBMISSION OF ARTWORK OR GRAPHICS All files must be submitted in CMYK format, except for 1 and 2 color letterhead and envelopes. Any files not in CMYK may color shift when processed. A minimum resolution of 300 dpi (at full-size) is required for all raster art and images printed on an offset printing press. Artwork of a lesser resolution may not print as sharp and clean as desired. A minimum resolution of 100 dpi (at full-size) is required for all raster art and images printed on our solvent inkjet large format printer.We strongly suggest that all items except for background images, be at least 1/8" from the trim line. Items falling closer to the trim line may be cut off. 1/2" - 1" for larger items. Please refer to the templates provided on our site for guidelines. If you choose to PROCEED AS IS you assume full responsibility for printing outcomes. If customer supplied artwork requires technical or design re-work, charges will apply at the rate of $100 per hour with 1/2 hour minimum. If customer elects to fix the files themselves and avoid these charges, our template must be used to re-submit the file. Templates are available for download at http://www.igpsweb.com/templates.html Independent Graphics & Print Solutions cannot be held responsible for matching colors or ink densities on screen proofs approved by customers. Screen proofs can be used to help display layout, text accuracy, and image placement and proportion, but not color or density. It is the client's responsibility to review the final proof and layout of all orders prior to actual printing. Once the final proof has been confirmed by the client, no further changes can be made to that order. On orders placed with the NO PROOF option, no changes or cancellations may be made to the order after the order status is changed to Approved Work In Progress. The order is then Ready to Schedule for Printing and our automated order processing system cannot accept any changes. This includes changes to bindery and shipping. Please review the final proof carefully prior to completing your order. Independent Graphics & Print Solutions will not accept responsibility for typographical errors, errors in spelling, grammar, punctuation, graphics, fonts or content. Independent Graphics & Print Solutions will not be held responsible for client errors in finished product sizes, wrong cuts, or missing or incorrect folds. We consider any order filled within 5% over or under ordered quantity to be delivered in full. If a Change is made to an existing order that results in a credit, a Fee will be charged in the amount of 10% of total credit amount, to cover transaction costs related to this credit. A promo code for the full value of the credit can be issued in lieu of a credit, upon request and prior to the credit processing date.Prior to proof approval, Independent Graphics & Print Solutions allows customers to cancel orders. Cancellation requests should be submitted through "My Account". We will inform you of any charges depending on the stage of the order.
We will automatically cancel any orders that remain in the same status for 90. You will not get a credit but upon request may get a promo code for the entire dollar amount of the order. SHIPPING AND DELIVERY OF PRODUCTS Independent Graphics & Print Solutions will always strive to avoid any delays in production or shipping, however, we will not be held responsible for any consequences or damages due to delayed production or delivery. Our shipment and delivery dates are based upon estimates provided by our shipment suppliers. Independent Graphics & Print Solutions will not be responsible for delays in shipments due to shipping company delays, international customs issues, weather conditions or any other circumstances beyond our control. Independent Graphics & Print Solutions will strive to ensure that all delivery schedules are met in a timely manner. There will be an additional charge if any changes to the shipping address must be made after the order is placed. SHIPPING ERRORS & LOST PACKAGES In order to file a lost or damaged claim the following must apply: YOUR LIABILITY IS LIMITED TO YOUR SELLING PRICE OF THE ITEM AND SHALL NOT INCLUDE ANY CONSEQUENTIAL DAMAGES OR DAMAGES FOR PROFIT LOST. WE HAVE THE RIGHT TO HOLD CUSTOMER PROPERTY (a lien) AS SECURITY FOR UNPAID BILLS. Does not apply to orders placed through website. There are only three ways to be tax exempt: OFFICE HOURS AND OBSERVED HOLIDAYS Office hours are Monday-Friday from 8am to 5pm PST, excluding observed holidays. Will Call hours are from 8am - 5pm Monday - Friday. |
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©2008 Independent Graphics & Print Solutions • Terms & Conditions • Privacy Policy
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